Privacy notice

This notice explains what personal information Opario Talent collects, why, and what you can do about it. The controller is [Operating company name], [registered address]. Contact us about privacy at talent@opario.io. [Data protection representative / DPO details if required.]

What we collect

Specialists

• Account details: email, password (stored only as a secure hash), marketing preferences.
• Profile details you choose to publish: display name, headline, skills, software, experience, rate, availability, workspace setup, photo and introduction video.
• Private details we never publish: legal name, phone number, address, date-of-birth declaration, identity document, and optional Wise or PayPal details (encrypted).

Businesses

• Your name, work email, business name and UK address, optional company number and website.
• Billing records from our payment provider (we don't see or store full card numbers).

Everyone

• Messages sent through the platform, support requests, and security logs (such as login times and IP addresses).
• How you arrived at the site (for example, the advert or campaign link you clicked), stored in a first-party cookie for 30 days.
• Advertising cookies only if you choose “Accept all”. See the cookie policy.

Why we use it

• To run the service you signed up for: accounts, profiles, search, messaging and billing. [Lawful basis: contract — to be confirmed.]
• To keep the platform safe: identity checks, profile review, fraud prevention and security logs. [Lawful basis: legitimate interests / legal obligation — to be confirmed.]
• To send you service emails you need, such as password resets and billing notices.
• To send marketing by email or WhatsApp only if you opted in. You can opt out any time.
• To measure our advertising, only with your consent.

Who sees it

• Businesses see a specialist's published profile. Paying businesses can also see the contact details a specialist chooses to share.
• Specialists see the name of a business that messages them.
• Our staff, on a need-to-know basis, with access logged.
• Service providers who process data for us: [hosting provider], [database provider], [email provider], [WhatsApp provider], [payment provider], [video processing provider]. [International transfer safeguards to be confirmed.]

We don't sell personal information.

How long we keep it

[Retention schedule to be confirmed.] As a guide: identity documents are deleted after review is complete plus [period]; closed accounts are removed after [period], except records we must keep for legal or tax reasons.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your data, to object to or restrict some uses, and to withdraw consent. To use these rights, contact us. If you're unhappy with how we handle your data you can complain to the UK Information Commissioner's Office or the Philippines National Privacy Commission.

Security

We encrypt sensitive fields, limit staff access, and log access to private information. No system is perfectly secure; tell us straight away if you think your account has been compromised.